How many times have you heard the old claim that “Email is dead”? Surely, more than once. To the surprise of many, and despite the rise of new messaging tools like Slack and Microsoft Teams during the pandemic, Email remains by far the most widely used communication tool in many businesses. Every day, more than 300 billion emails are sent and received globally, and employees spend an average of 5 hours checking their online correspondence. This trend is only expected to rise in the upcoming years, especially within project and client-based industries – like architecture, engineering and construction – that heavily rely on this means of communication.
However, its consolidated use doesn’t always equal efficiency, particularly in companies that don’t set up the necessary internal processes to file emails in a central space. With the silent threat of poor mail management, many architecture firms and other businesses must face unnecessary risks, time and productivity costs, and increased stress among workers.